ALTA VIA CONSULTING: ONLINE PRIVACY POLICY

This document sets forth the Alta Via Consulting (''Alta Via'') Online Privacy Policy (the "Privacy Policy") for this Web site (the "Site"; ''altavia.com''). If you have objections to the Privacy Policy, you should not access or use this Site.

Changes to the Privacy Policy

All "personal information" ("personal information" is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. Alta Via reserves the right to change the Privacy Policy from time to time at its sole discretion, and will provide notice of material changes on the About Us of this Site. You will be deemed to have been made aware of, and will be subject to, such changes by your continued use of the Site after such notice has been posted for thirty (30) days with the following exception: If at the time you provide personal information to Alta Via you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, Alta Via will not change your preference in this regard without your express consent. However, if Alta Via sells assets (or the assets of a division or subsidiary) to another entity, or Alta Via (or a division or subsidiary) is acquired by or merged with, another entity, Alta Via may provide to such entity subscriber information that is related to that part of our business that was sold to or merged with the other entity without your consent.

Entities collecting personal information

Personal information on this Site is collected by Alta Via. The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of personal information

As a visitor to this Site, you can engage in activities without providing any personal information. In connection with other activities, such as subscribing to the Articles and White papers library, Alta Via may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Alta Via may ask that you provide us personal information, such as your first and last name, e-mail address, company name, industry and other information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

When you use the Site, Alta Via or third parties authorized by Alta Via may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Alta Via also uses such environmental variables to measure traffic patterns on the Site. Without expressly informing you in each particular circumstance, we do not match such information with any of your personal information.

When you submit personal information to Alta Via through this Site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Alta Via and its affiliates and subsidiaries maintain offices, including, without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of Alta Via. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties.

Alta Via has established relationships with various service providers whose services are available to you from this Site or from Web sites that are linked to this Site. Typically, these providers offer services that Alta Via customers might find useful, such as those that can be used in conjunction with Alta Via services and products, resource consumption accounting related consulting services, cost management consulting services, etc. In order to use those services, you may be required to provide personal information to such providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's Web site will be subject to the privacy policy posted on such a site, and personal information that you provide while on Alta Via's website in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with Alta Via personal information collected from you. In such instances, Alta Via will use this information in a manner consistent with this Privacy Policy.

How your personal information is used

Alta Via collects your information in order to record and support your participation in the activities you select. If you subscribe to a service, for example, the information is used to register your rights or other benefits that may be made available to registered users.
Alta Via may collect information about the use of the Site, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. Alta Via may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Your choices with respect to personal information

Alta Via recognizes and appreciates the importance of responsible use of information collected on this Site. Without your consent, Alta Via will not communicate any information to you regarding products, services and special offers available from Alta Via, although we may find it necessary to communicate with you regarding your use of the services on this Site. Except in the particular circumstances described in this Privacy Policy, Alta Via will also not provide your name to other companies or organizations without your consent.
There are other instances in which Alta Via may divulge your personal information. Alta Via may provide your personal information if necessary, in Alta Via's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Alta Via or others.

Protection of your personal information

The personal information that you provide in connection with registering yourself as a Subscriber to Alta Via products or services is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and the user name (an email address) you provide. This password is encrypted. We recommend that you not divulge your password to anyone. In addition, your Registration Information resides on a server that only selected Alta Via personnel and contractors have access to via password.

Use of cookies

When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables Alta Via to record your passwords, purchases, and preferences, etc. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.) While Alta Via uses cookies to track your visit to this Site, and our Web servers automatically log the IP/Internet address of your computer, Alta Via does not use this information to identify you personally.

Updating your personal information

You have the right to access and correct your personal information and privacy preferences at any time. With respect to Registration Information, this may be accomplished by linking to your account at 'Update Personal information' link on the Knowledge Source >> Articles page of this site, once you have logged on, where you can view and make changes to your personal information. Changes to personal information and preferences can only be made online, Alta Via does not provide for changes by mail or phone.

Privacy-related complaints

Alta Via takes its users' privacy concerns seriously. If you believe that Alta Via has not complied with this Online Privacy Policy with respect to your personal information, you may contact Alta Via through the Contact Us >> On-line page on this site. Please describe in as much detail as possible the ways in which you believe that the Alta Via Online Privacy Policy has not been complied with. Please see to the correct categorization of your complaint to ensure a timely response.

Please note that if you provide Alta Via with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Alta Via cannot guarantee that your most recent privacy preference will be honoured. Moreover, a request for more information on a particular topic, service or product from Alta Via or on or from third parties listed, linked or mentioned on this site might constitute a change by you in specified preferences.
Also, please note that Alta Via is not responsible for the content or privacy practices of non-Alta Via Web sites to which this Site or any related Alta Via Web site may link. You should review the privacy policy of such sites before using those sites.


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